Online Booking Portal
Let clients book online while you stay in full control of your schedule
1. Enable your portal
Found in Settings → Booking Portal.
Go to Settings and scroll to the Booking Portal section.
Check "Enable online booking portal". Your unique portal URL will appear — it looks like
shearboard.com/book/your-business-name.
Copy this URL and share it anywhere — your website, Instagram bio, Google Business profile, or directly with clients via email or SMS.
2. Choose your booking mode
Shearboard offers two booking modes:
Request & Approve
The client submits a request with their preferred date and time. It lands in your schedule as Pending. You review it, decide if it fits your route or calendar, and confirm it. A confirmation email goes to the client automatically.
Best for: mobile groomers and anyone who needs to check routes or manage a fixed capacity before confirming.
Instant Booking
The client picks a date and time and is immediately confirmed — no approval step needed. A confirmation email goes to both the client and you right away.
Best for: salon-based groomers with a fixed schedule where you're happy for clients to self-book.
3. What clients see
When a client visits your portal URL they see a branded booking form with your business name and primary colour. They fill in:
- The service they want
- A preferred date and time
- Their name, email, and phone
- Their pet's name, type, and any special notes
After submitting, they see either a "You're booked!" confirmation (instant mode) or a "Request received — we'll be in touch shortly" message (request mode). A confirmation email is sent either way.
4. Handling booking requests
When a client requests an appointment you'll receive an email notification. The appointment also appears in your Schedule as Pending with a yellow status badge.
Open the appointment, review the details, and either:
- Confirm it — status changes to Confirmed, client gets an email
- Cancel it — add a cancellation reason; client is notified
5. Branding your portal
The portal shows your business name in the header and uses your chosen primary colour for the booking button. Update both in Settings → Business Profile. You can also add a logo URL there.
Where to share your booking link
- 📸 Instagram and Facebook bio
- 🔍 Google Business Profile website field
- 📧 Email signature
- 💬 SMS or WhatsApp when quoting new clients
- 🌐 Your own website as a "Book Now" button